Automatic rules to speed up you work
Thanks to its Escalation Rules module, DeepDesk allows you to create automatic rules to manage repetitive tasks.
Is a request expiring and you want to assign it to a work team that can complete it immediately? Using escalation rules this is possibile, wothout having to check continuously your work queues.
Give a powerful and flexible tool to your team to keep your activities under control.
DeepDesk allows to focus on the core business activities, automating all the tasks that take away time. You will never be worried to check due dates or repetitive tasks: the software does it for you!
Using together the powerful feature of escalation rules with email integrations, you can configure as much reminders as you wish.
Thanks to DeepDesk you can decide to be notified before, during and after an event occurs with customized emails from web interface.
You can also notify your users and your customers to involve them in their request management.
Do you have a maintenance contract that is expiring and you want to notify the customer? Thanks to escalation rules and automatic notifications you can send the appropriate reminder in the right moment.
Complete Service Automation
- DeepDesk escalation rules are completely customizable.
- Use the automatic notifications with custom layouts.
- You can configure an infinite number of reminders.
- Thanks to escalations and DeepDesk integrations, you can speed up you daily work.
- Ask for a free demo, our team is available.
Easy web interface configuration
Configure the automation of your service with the graphic tool directly from a web interface.
Updating your rules is easy and with few clicks you can automate jobs that until now have been a waste of time.
The escalation rules can be configured also based on timers to prevent expirations of requests or maintenance contracts, setting off proactive rules.
DeepDesk allows you to easily manage your service, processing real-time the automation rules.