Introduce a new Service in the User Portal
To introduce a new Service in the User Portal, add a new Portal Request from the menu System > Portal > Requests.
Then fill the form, specify the fields for the name, description and icon of the new request.
The new service type is then created and exposed in the portal.
To sort the form with the service types inside the groups, go to the menu: System > Portal > Group and change the field Portal Requests.